Totally Holistic Remedies
Living the wise LIfe


Shipping

If there is a carrier you prefer to have deliver your package please let us know and we will do our best to arrange it! Please check to the left for estimated shipping costs.

International Shipping

International Shipping 
International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

 Each carrier provides different options for customs duties payment. Please check with each carrier for options. 

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.
As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Delivery Timing
If you require products delivered by a certain date, please email sales@totallyholisticremedies.com to verify your product availability. Totally Holistic Remedies does not guarantee at any time a certain delivery date or time frame for delivery for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance. 
Shipping Terms
Totally Holistic Remedies is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
Totally Holistic Remedies cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
 We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. 


 UPS doesn't ship to PO boxes, please provide your physical address when you use UPS shipping methods.
If you provide invalid shipping address, you are responsible for the shipping cost if you require us to re-ship your order.
If your order is unclaimed or returned to us for any reason, you are responsible for the shipping cost if you require us to re-ship your order.

We don't refund shipping cost If your shipment is unclaimed or returned to us for any reason.

We can ship to US domestic addresses, APO/FPO addresses, Hawaii, Alaska and U.S. Territories through USPS priority mail.

Please note that US Priority Mail is NOT traceable. We are not responsible for any lost or damaged US priority mail packages.

International Shipping Services

All international orders will be shipped through UPS. Under special customer request, we can ship USPS Express Mail international, we will not be responsible for delays, damages or lost packages if you choose USPS shipping options. Express Mail international is trackable and insured up to US$100.

International Delivery Times

We try our best to deliver your orders on time, but we are unable to guarantee that the international shipments will reach you in the exact time frame stated due to custom delays, we do not assume responsibility for delays in any international shipment.

Customs and Duties

International orders may be subject to customs fees, import taxes, duties, or other fees imposed by your government. Applied Magnets is not responsible for any duties, taxes or other associated import fees that your country may impose. All such fees are your responsibility, and are not included in the shipping charges. Please contact your customs office for information about additional fees.

Applied Magnets is NOT responsible for packages held or denied by Customs in any destination country. The customer is responsible for the full order price and shipping costs should any package be held or denied by Customs. Should you refuse the package because of duty fees that may be associated with it, or for any other reason, you are responsibility for the full order price and shipping costs for the order.

Should an international order be lost or damaged in shipping, we will file a claim with the US postal service. Applied Magnets will replace or issue credit for the lost order or damaged item(s) once the claim has been settled. Our liability in cases of lost or damaged packages is limited ONLY to the amount of the claim paid and settled by the carrier.

If a package cannot be delivered for any reason other than carrier loss or damage, to the address you provided, or should you refuse the package, you hereby agree to pay for the order in full and waive all rights of chargeback.

The actual shipping weight displayed during checkout may not be accurate. Extra shipping weight may reflect additional handling costs. Please make sure that you agree with the total shipping and handling cost before you submit your order.


In the event of a damaged or mis-shipped item, no replacement items will be shipped until we receive the damaged or mis-shipped items back in our facility.
We will issue a UPS return call tag for any items that were mis-shipped by us.
We highly re-recommend using UPS to return your items as you as the sender will be responsible for any items lost that were shipped to us by the United States Postal Service.
As soon as we receive your return of a damaged or mis-shipped item, we will promptly ship out your replacement item. Sales tax is not separately calculated and collected in connection with items ordered from merchant through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from merchant may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from merchant through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.



Customs Forms

Shipping Estimates

USPS Estimated shipping cost  

USPS Custom forms

FEDEX Custom forms

Fedex Estimated Shipping

UPS Custom Forms

UPS Estimated Shipping

PRIVACY POLICY



This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, fill out a form or enter information on our site.

How do we use your information?


We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.

How do we protect visitor information?

We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

We do not include or offer third party products or services on our website.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes on our Privacy Policy Page and users are able to change their personal information by logging in to their account.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days and we will notify the users via in-site notification within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CANSPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Unitrex / SpaRoom
5060 Taylor Rd Cleveland, OH 44128
United States
info@sparoom.com
216-831-1900
Last Edited on 2016-7-28